PROBLEMS OF CLIENT RIGHTS PROTECTION IN COURT CASES RELATED TO THE USE OF INTERNET BANKING

Abstract

This article is devoted to the actual problems of judicial
protection of the rights of bank customers related to the use of Internet banking.
The current state of measures taken by the state to protect the rights of consumers
of financial services in this area is analyzed, with an emphasis on the results of
judicial review of cases on claims of affected customers. In particular, the
problem of assigning responsibility by banks to the client for the security of
transactions in Internet banking and the complexity of proving the bank's guilt
is considered, resulting in negative judicial practice that does not contribute to
the protection of affected customers. The article contains proposals to strengthen
the protection of the rights of Internet banking customers.