ACCOUNTING OUTSOURCING SERVICES FROM THEPERSPECTIVES OF TRANSACTION COST ECONOMIES: A STUDYIN KAZAKHSTAN

Abstract

The purpose of this study is to understand the effects of
accounting outsourcing services on transaction costs and operating expenses of
SMEs in Kazakhstan. Semi-structured interviews were used to collect data from
people who either work for an accounting outsourcing firm or a firm that receives
accounting outsourcing services. Thematic analysis’ results reveal that
accounting outsourcing services would benefit firms basically in two aspects.
They are operational cost savings and digitalization. Besides, risks associated
with accounting outsourcing services have been revealed such as the
dissemination of confidential information. Theoretical and practical implications
are discussed. Finally, limitations and directions for future research are also
presented.